From the 16th - 20th November, budding young job creators, entrepreneurs and business owners, came together to cele-brate the annual Global Entrepreneurship Week (GEW) 2015. This week is characterized by a global wave of events fo-cused on putting the spotlight on, “What it takes to be an entrepreneur”. With over 160 countries participating, Durban did not lag behind in activating its own heat wave of events facilitated by the team of young entrepreneurs who represent GEW Durban.
Minara Chamber of Commerce has partnered with a few member organisations to offer Minara Member's preferential discounts on various products and services. Currrently Nashua Mobile (Broadway Mobile) offering a discount of 15% on Nashua Mobile business contracts and Thrfty Car Rental offering a discount equivalent to 27.75% off the rack rate on car rentals.
To qualify for these discounts, individuals or businesses must be a member of the Minara Chamber of Commerce. To apply for membership please go to the link: Membership.
contact: Fiona Angelico
Thrifty Car Rental prides on their commitment to service excellence and one of their keys to success is their ability to listen to our customers and react quickly and effectively to meet their needs. Thrifty Car Rental is one of the fastest growing car rental Companies in South Africa, conveniently located at all the Major Airports in South Africa ensuring a quick turnaround time and the counters to ensure your renters are not delayed by long queue and an on-line booking medium for your convenience.
Thrifty as a loyalty partner to Minara Chamber of Commerce is offering Minara members a competitive car rental rate which is valid for 12 months and will tailor make your specific car rental needs to make your car rental experience cost effective, easy and convenient.
Minara Members will automatically qualify for Thrifty's level 3 corporate discount rate entitling them to a 15% discount of the standard rack rate + an addittional 15% discount off the discounted rate, with a net effct of a 27.75% saving off the original rack rate. This discount will not qualify on specials offered by Thrifty.
We invite all businesses and professional firms to list their details in this directory.Line listing is free and businesses who wish to advertise in block listings will be charged for the block.
THANKS FOR THE BIZ
Eight Ways to Say Thank You
by Andrea Nierenberg
Good salespeople strive to be in front of customers as often as possible. When we think about it, our clients and prospects give us many opportunities to stay in their minds in positive and non - threatening
ways. Yet we very often overlook these opportunities. One of the easiest and most effective ways to stay in touch is with the power of the personal note. In research I've conducted in my consulting, I ask the question, " How many of you send personal notes to people?'' I also ask, “How many of you receive personal notes from clients or business associates?'' The response indicates that few people take this practice seriously. As a follow up, I ask, Has anyone received notes of appreciation , and how does that make you feel?'' I trust that you know the answer to this last question. Here are eight opportunities to send a ''thank you, '' and when and how to do it effectively:
1 When customers do business with you every time, write a short, personalized ''thank you'' on an interesting card, letterhead, or even a postcard that says, "I appreciate your business, thank you.''
You can never say thank you to someone too many times. We all appreciate the fact that people go out
of their way to make us feel important and recognised.
2 When they compliment you. When a client compliments you about something, it's an opportunity to jot off a little note of thanks, saying, "Thank you for taking the time for making my day. I appreciate it.'' Compliments are given so rarely, so take the lead to say thank you when you get one.
3 When clients offer comments or suggestions. It's a wonderful gift when a client gives you a comment or a suggestion on how you might do something better or different. They're also giving you an incredible buying signal. They might really be saying, "If you make that change, your product or service will be more attractive to me.'' Here's how to start this type of note: "Thank you for your suggestion on how I can better serve you. I'm in business to do exactly that. And you make my job easier and so much more enjoyable when you provide input.''
4 When customers try something you recommend. When clients buy into something new, solely based on your suggestion, they're going out of their "comfort zone.'' They are putting trust in you and your product. This calls for another special note that could read, "Thank you for your trust in me. I value
5 When customers recommend you. This is the best form of advertising you can ever get. It's so easy to take the time and go back to our advocate, and say, ''thank you for referring me to ___________. I will keep you posted and informed on what develops. It means a great deal to me to know that you're willing to recommend me. I appreciate it.'' This type of ''thank you'' might include a small gift as well.
6 When customers are patient, or not so patient. Our clients help us when they give us time to learn how to best serve them. Often this requires their patience. On the other hand, they give us a "wake up call'' when they ask us to hurry up. When this happens they might really be saying, "Hey remember me? Keep me in mind, or I just might get swept away by the competition.'' In either case, pull out a note card again, and let them know how important they are to you. Perhaps say, "Thanks for keeping me on my toes. I appreciate how you help me keep your business.”
7 When clients say ''no'' to you. You've just pitched an account and you didn't get their business, this time. It's still an opportunity to write a short note. Thank them for their time, their consideration and their honesty. Keep the door opened by being friendly and courteous. Research I conducted in the last four years shows that almost 20% of my business comes from prospects that said no the first time. People remembered the notes I sent and it made a difference. Such a difference that I got referrals, even from contacts who were not able to use my services themselves.
8 When customers make you smile. I have one client who e-mails me jokes all the time. Another one will call up and give me some good news. Whatever it is, it makes me smile, and I want clients to know that they've made me feel good. I'll send them a note with one of those little smile faces stickers. This technique always gets noticed and remembered.
Finally, here's my thank you note to you:
Thanks for taking the time to read my article. I know that you're busy. As a ''thank you'' gift, I want to share what I call my ''Power of Three.'' Every day take 15 minutes at the beginning or end of the day and write three short goodwill notes: one to a prospect, one to a client and one to a friend. Just say hi, send an article, or say thanks and make it specific. When you do this, at the end of the week you'll have made 15 ''goodwill '' contacts, and at the end of the year, 750. Think of the ''business seeds '' you'll have planted. Some of this could germinate into additional business.
Just as you think that there is no help for you to grow your business, there is…
The grants are based on the principle of shared investment. The applicant is an existing business that wants to grow. It has some of the funds but needs a helping hand for the balance. The following terms and conditions apply.
The BBSDP is a cost-sharing grant offered to black-owned small enterprises, to assist them in improving their competitiveness and sustainability, in order to become integrated into the main economy. It provides grants to a maximum of R800 000 for tools, machinery and equipment, and R200 000 for business development and training interventions per eligible enterprise, to improve the business’s corporate governance, management, marketing, productivity and use of modern technology
An opportunity not to be missed!
for more information read the attached document and contact: